Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopPrivacy Policy
Welcome to Cosmic Planet. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or place an order with us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Who We Are
Business Name: Cosmic Planet
Registered Address: Swavesey, Cambridgeshire
Email: cosmicboricha@gmail.com
Telephone: 0044 7940 503717
We are the data controller responsible for the personal information collected through this website.
Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order history
- Account login details (if you create an account)
Payment Information
We do not store your full payment card details. Payments are processed securely through trusted third-party payment providers.
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Respond to enquiries and customer support requests
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Meet our legal and regulatory obligations
- Send promotional emails where you have agreed to receive marketing communications
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your shopping basket
- Save your preferences
- Improve website performance
- Understand how visitors use our website
- Keep your account securely logged in (where applicable)
You can manage or disable cookies through your browser settings. Please note that some features of our website may not function correctly if cookies are disabled.
Sharing Your Information
We only share your information where necessary to operate our business.
This may include:
- Delivery companies
- Payment service providers
- Website hosting providers
- IT support providers
- Professional advisers
- Government authorities where legally required
We do not sell, rent or trade your personal information to third parties for marketing purposes.
How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
Although we work hard to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information where applicable
- Restrict the processing of your data
- Object to certain processing activities
- Request a copy of your personal data
- Withdraw consent where processing is based on your consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details provided below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services, including payment providers and delivery partners.
We are not responsible for the privacy practices of external websites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business operations or website functionality.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:
Cosmic Planet
Address: Swavesey, Cambridgeshire
Email: cosmicboricha@gmail.com
Telephone: 0044 7940 503717
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concerns.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal information has not been handled in accordance with applicable data protection laws.
Thank you for choosing Cosmic Planet. We value your trust and are committed to protecting your privacy.