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Return to shopDelivery & Return
Delivery
We carefully prepare every order to ensure your groceries arrive fresh and in excellent condition.
- Fresh delivery available to selected UK postcodes.
- Delivery charges are calculated at checkout based on your location.
- Free delivery may be available on qualifying orders (where applicable).
- Orders are packed shortly before dispatch to maintain freshness.
- You’ll receive an order confirmation once your order has been placed, and delivery updates where available.
- Please ensure someone is available to receive your order, as many of our products require prompt refrigeration.
Returns
Due to the perishable nature of our products, we are unable to accept returns of fresh fruit, vegetables, milk or bakery items once they have been delivered.
If your order arrives:
- Damaged
- Incorrect
- Incomplete
- Spoiled or not fit for consumption
please contact us within 24 hours of delivery with your order number and photographs of the affected items. We’ll investigate the issue and, where appropriate, offer a replacement, store credit or refund.
Help
Give us a shout if you have any other questions and/or concerns.
Email: cosmicboricha@gmail.com
Phone: 0044 7940 503717